Behaviour expert John Bayley visits Lampton School in Hounslow to help an NQT with a range of classroom management issues.
After just six weeks teaching, NQT Amy Mayes is exhausted. She finds classroom management tiring, and is looking for strategies to make it less taxing.
John Bayley observes her teach a Year 10 media studies class and suggests she reduces the load by talking less and sharing the classroom management more with her class.
At the end of the lesson another typically exhausting problem emerges; how to persuade reluctant students to listen to each other's final presentations.
Bayley suggests Amy looks for a solution by considering things more from the students' perspective.