This practical pedagogy lecture to final-year trainee teachers highlights how problem-based learning can help classroom management. Russell Grigg, quality assurance officer at Trinity University College in Carmarthen, speaks.
The focus is a fictional scenario in which a parent with English as a second language writes a letter of complaint to the school.
The audience engages in role-play sessions assisted by English lecturer Catherine Bleasedale. They then work through various situations that arise at a parents' evening. This lecture may also be of interest to newly qualified teachers (NQTs).