Hear the personal story of Jake, who left school at 14 after being excluded from mainstream education. He reflects on the complexities of an effective teacher-pupil relationship, in this video for secondary school teachers.
Jake, now a trainee chef, speaks of his teachers' inability to understand and support him - except for one teacher who found a way to create a good working relationship with him, giving Jake enough support and encouragement to enable him gain some qualifications.
Experts and young people give their views to explain why relationships are important and what teachers can do to create working relationships with all the children in the classroom, in this video which links with the Every Child Matters agenda.
