Mike Baker puts forward an imaginary case study involving two challenging families to an expert panel to see how they would cope with the provocation of some parents.
Parents sometimes believe their children are perfect, others think their child would be the next Einstein if only the teacher improved the instruction.
Others are convinced that the teacher is picking on their child and cannot see the point of school anyway.
Handling these perceptions and the parents themselves is one of the trickiest parts of a teacher's work. Can a parent be turned from foe to friend, or at the very least an ally?
