A panel of teachers, led by ECM expert Moyra Healy, look at three reconstructed secondary school scenarios, analysing how the teacher-pupil relationship has been handled.
The panel discuss the dramatised scenarios from the point of view of both teacher and pupil, considering whether anything could have been done to improve the final outcome.
Every day, teachers are faced with new and challenging situations with their pupils; how they deal with each of these relatively small moments can influence long term relationships.