Parents and teachers don't always see eye-to-eye. Find out about one incident at a primary school where this relationship became incredibly difficult, in this whole-school video.
Mary Binns joined Mansel Primary School as headteacher in 1996, when the Sheffield school was failing. Mary was brought in to raise standards, but not all the parents were happy with the new head.
This programme looks at the parents' feelings towards Mary, the reasons behind their dissatisfaction, and what unfolded when the relationship between the two parties became strained to breaking point.